Where the problem actually starts

The debrief that follows a bad hire or a mid-project exit almost always asks the same question: what did we miss?

It is a sensible question. It assumes that the outcome was caused by something in the hiring process — a signal that was present but overlooked, a reference that should have been checked more carefully, an assessment that was too lenient.

It is also the wrong question. Not because hiring quality is irrelevant, but because it diagnoses the wrong stage of the problem.

A mid-project exit or a hire that does not work out is the visible outcome of a process that begins after the hire, not before it.

At the moment of hire, in most cases that we have tracked, the hire was correct. The engineer had the skills for the role as described. They were assessed against the stated requirements. They passed. The hire was made in good faith by both parties.

What went wrong happened in the engagement. The scope evolved in ways that were not communicated. The working context was different from what the engineer had understood. Misalignment built up between what the engineer was being asked to deliver and what they understood they had agreed to deliver. This misalignment was visible — in some cases to multiple people — and was not addressed.

None of this would have been caught by a better hiring process. It was not a hiring problem.

Why the wrong diagnosis produces the wrong fix

Diagnosing a mid-project exit as a hiring problem produces hiring interventions: more rigorous screening, additional technical rounds, better reference processes.

These interventions may improve the quality of individual placements at the margin. They do not address the engagement design that produced the exit.

The next engagement runs with the same governance structure — no explicit requirements alignment mechanism, no sub-escalation channel, no shared information layer. A different engineer is placed. The conditions that produced the previous exit are still present. The outcome is likely to be similar.

The firms that significantly reduce their mid-project exit rates are not the ones that run better hiring processes. They are the ones that change the governance design of their engagements. The question they have learned to ask is not "what did we miss at hire?" but "what was visible during the engagement that was not surfaced, and why?"

That question points at a different set of interventions — and produces different, more durable results.